Freshcon Return & Refund Policy

At Freshcon, we’re committed to delivering fresh, high-quality, ready-to-use products to your doorstep. If something isn’t right, we’ll make it right.

When can I request a return/refund?

We accept requests if:

• The product delivered is damaged, defective, or spoiled.
  
• You received the wrong product.
  

Note: As we deal with perishable food items, we can’t process returns for taste preferences or after the product has been largely consumed.

How to request a return/refund

1. Contact us within 48 hours of delivery at:
   
• 📧 feedback@freshconindia.com
  
• 📞 08061997650 (call/WhatsApp)
  
2. Share your order number and clear photos/videos of the product and packaging showing the issue.
   
3. Our team will verify the concern and confirm next steps.
   

Refund process

• After verification of your photos/videos, we initiate your refund within 24 hours.
  
• Refunds are credited to the original payment method.
  

Need help?

We’re always here to assist.

• 📧 feedback@freshconindia.com
  
• 📞 08061997650